Why BPO / BPR?
The ultimate goal of Business Process Optimisation/ Re-engineering(BPO/R) is the selection of the right process designs and the application of the most appropriate optimisation techniques.
BPO/R leads to quality improvements, service enhancements, cost reductions, and productivity increases of business activity or process. It is focused on increasing customer satisfaction by gathering the right team, determining your organisation’s primary value driver, listening to your customers, establishing a culture of excellence and choosing the best tools for your organisation.
Bizmod’s consultants provide expert BPO/R services needed to provide organisations with the awareness, knowledge, and skills needed for continuous improvement management.
At Bizmod we believe that a professional Business Consultant should be well-versed in the process, business and system analysis –and have an eye for creative solutions.
Our approach to BPO/E delivers business value by creating a sustainable framework for improvement while establishing momentum for process excellence across the organisation.
Our consultants identify the areas of highest priority that are most critical to your organisation’s success. They will conduct business process improvement framing to determine major steps, issues, and improvement visions. And they will provide the expertise you need to apply management methodologies that promote success across the business.
We subscribe to a pragmatic approach but believe that bodies of knowledge like the Business Process Management Common Body of Knowledge (BPM CBOK) broadly includes and describes the essence of what a Process Professional should do.
We take the development of our Process Professionals seriously and ensure they are trained and certified by established industry institutions