ChatGPT (and other similar LLMs) has seen an adoption growth of four times since January 2024, and with it the hype around AI in the corporate world continues. However, Corlia Boshoff, head of design at Bizmod Development, advises business leaders not to get caught up in all the excitement of AI. “It is important that AI be seen as a tool to support the business and not as a replacement of individuals and their knowledge, skills and instincts.”

It is integral that organisations create a business model that is designed around AI, rather than just applying it to an existing model. Boshoff says the success of an AI integrated business model relies on employees being given the skills to adopt AI responsibly and effectively. “Being accustomed to AI capabilities and knowing how to use this will play a significant role in combining these tools successfully.”

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ITWeb – July 2024