Information and records are the lifeblood of any organisation, large or small. Proper records management assists with preserving organisational content and serves as an institutional memory.

This can ultimately help companies to manage their information more efficiently, protect from litigation, foster an environment of accountability and remove information silos, thereby improving cross-functional collaboration.

Anne-Marie Pretorius, MD at Bizmod Consulting, says that the poor management of records can hinder the development process of organisations and lead to inefficiencies in delivery.

“Process alone is not an adequate strategy to document every activity and transaction, especially in a sizable business,” says Pretorius. “Records need to be managed, both digitally and physically to support the company effectively.”

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