As organisations move through the stages of the lockdown, employee communication should be given significant thought. In an environment where people are consuming news more than ever before, rules are changing rapidly, and where fake news is causing tremendous unrest, organisations are not only needing to determine when and how they communicate, but also what they are telling their employees.
“Naturally, as human beings, touch is a very important element, and perhaps one that many of us have taken for granted up until now. However, while we are operating in a virtual environment, we need to remember that culture and creative communication is the only way that we can foster this,” says Seugnet van den Berg, founding partner of Bizmod.