While implementing a governance framework into a small business might produce significant long term benefits, the introduction of a board into such an intimate environment can be extremely daunting for business owners. “The value of different expertise and diverse personalities in a small business environment is invaluable, despite the perceived effort and complication in introducing this element,” says Seugnet van den Berg, MD at consulting firm Bizmod.
Van den Berg explains that the primary role of a board is to provide strategic direction and a birds eye view of the path the company is taking. It is especially important that board members are not impeded by any operational issues that the company might be experiencing. “If nothing is changed, then the outcome will remain unchanged,” says van den Berg in reference to possible hesitation from small business owners.
Van den Berg has the following pointers:
1. As a small business owner there is a moment when you realise that you require outside expertise, and you’re no longer able to do it alone. The next step is to move past your fear of inviting strangers into your business and allow them to guide and direct the company.
2. The most important step is finding the right people to sit on the board. This should be approached professionally and candidates should be interviewed so as to ensure that their skills and personalities fill the gaps that are evident in the current management team. It may feel easier and safer to appoint a family member or friend, but if they are not the right person for the role, the entire governance framework will fail.
3. Formalising the board’s role and what will be required from the board and management team on a regular basis is a requirement. These activities will include creating board packs, MD reports, financial forecasts, business objectives, etc. It is a formalised approach that will highlight areas of strengths and weaknesses and where focus needs to be placed for the company to grow.
4. The board fulfils a function in an owner managed business that is lacking, it is important that all members understand this role and are mindful of the fact that there will be an education and learning period for all. It is normal to experience anxiety and insecurity, but if everyone collaborates and contributes positively, it will be a success.
5. It will take approximately twelve months for the governance framework to be properly established and to be working to its full potential. The board will begin to push boundaries and challenge the business into new and exciting areas. For example, implementing a marketing strategy, developing an official sales pipeline, developing leadership competencies, etc.
There are many advantages of putting a governance framework in place, but for van den Berg the primary advantage is the growth and development it brings to the business. “An owner managed business focusses on its’ areas of strength, whereas an operation with governance procedures focus on running the business holistically.”
Gbn.co.za | Gauteng Business News | 28 May 2015